Privacy Policy
01 Introduction
CTH Builder (“we,” “our,” or “us”) respects your privacy and is committed to handling your personal information responsibly. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, submit a contact form, respond to our advertisements, or contact us about our construction, painting, remodeling, and installation services.
By submitting your information through our website or an advertising form, you acknowledge that your information will be handled as described in this Privacy Policy.
02 Information We Collect
Depending on how you interact with us, we may collect:
- Contact information: Name, phone number, email address, and preferred method of contact.
- Project information: Project type, property location, estimated square footage, service requirements, budget range, and requested timeline, when provided.
- Communications: Messages, inquiries, quote requests, and information you voluntarily share with our team.
- Technical information: IP address, browser type, device information, pages visited, and interactions with our website, where collected through applicable technologies.
Notice: Please do not submit sensitive personal information through our advertising forms or general contact forms.
03 How We Use Your Information
We may use your information to:
- Respond to inquiries and requests for quotes.
- Discuss your residential, commercial, or industrial construction and remodeling projects.
- Contact you about the services you requested.
- Schedule consultations, site visits, estimates, or project discussions.
- Follow up on inquiries and provide customer support.
- Improve our website, services, advertising, and customer experience.
- Measure advertising performance and understand how people interact with our website.
- Maintain business records, prevent fraud, protect our services, and comply with applicable legal obligations.
We will use information submitted through advertising forms for the purposes described in the form and this Privacy Policy.
04 Advertising and Tracking Technologies
Our website and advertising campaigns may use cookies, analytics tools, and advertising technologies, such as Meta Pixel, where enabled, to measure campaign performance, understand website activity, and improve the relevance of advertisements.
These technologies may collect information about your interactions with our website or advertisements. Third-party platforms, including Meta, may process information according to their own privacy policies and settings.
You can manage cookies through your browser settings and adjust advertising preferences through the relevant advertising platforms. Disabling certain technologies may affect some website or advertising features.
05 How We Share Information
We may share relevant information with:
- Service providers: Entities that support website hosting, communications, customer relationship management, analytics, and business operations.
- Advertising and technology platforms: Platforms that help us deliver, measure, or optimize campaigns, subject to applicable settings and requirements.
- Professional advisers: Legal, accounting, or compliance advisers when reasonably necessary.
- Authorities or legal entities: When required by law or when necessary to protect our rights, safety, property, or prevent fraud.
We do not authorize third parties receiving information on our behalf to use it for purposes inconsistent with the services they provide to us or applicable legal requirements.
06 Data Retention and Security
We retain personal information for as long as reasonably necessary to respond to inquiries, manage business relationships, provide requested services, maintain appropriate business records, and meet legal obligations.
We use reasonable administrative, technical, and organizational safeguards designed to protect information against unauthorized access, loss, misuse, or disclosure. However, no method of electronic transmission or storage can be guaranteed to be completely secure.
07 Your Privacy Choices and Rights
Depending on applicable law, you may have the right to request access to, correction of, or deletion of your personal information, or to object to or restrict certain processing.
To submit a privacy request, contact us at info@cthbuilder.com. We may need to verify your identity before processing a request and will respond in accordance with applicable law.
If you no longer wish to receive marketing communications, you may request that we stop sending them. You may still receive communications necessary to respond to an existing inquiry or manage a business relationship.
08 Third-Party Websites and Platforms
Our website and advertisements may link to third-party websites or platforms. We are not responsible for the privacy practices of websites we do not operate. We encourage you to review their privacy policies before providing information.
09 Children's Privacy
Our services and advertising lead forms are intended for adults and business contacts, not children. We do not knowingly collect personal information from children in violation of applicable law. If you believe a child has provided personal information to us, contact us so we can review the matter.
10 Changes to This Privacy Policy
We may update this Privacy Policy when our business practices, technologies, or legal obligations change. The updated version will be published on this page with a revised effective date.
11 Contact Us
If you have questions about this Privacy Policy or how your personal information is handled, contact our team:
CTH Builder
4516 Burleson Rd Unit # 17783, Austin, TX 78744